Transformation

The New Age of Digital — Edition 1

In the Age of Digital, Even Change is Changing

With all the talk of digital transformations, the inevitability of AI, and adopting new ways of working, increasingly another discussion must be had: change management. At one level, “change management” is unnoteworthy. It is what it says: organisations change, managers deal with it. When management as a discipline was established,

Read More
The New Age of Digital — Edition 1

Demystifying Digital Transformation

Digital transformation. The term invokes a range of responses. For some it is the key to new opportunities; for others, it is old problems, new name. After the year that was 2020, few will see it in ways other than synonymous with crisis. Which doesn’t have to be bad. In what

Read More

Make or Break: Actions in Times of Crisis

In a perfect world, crises would never occur. Potential disasters would be averted thanks to our advanced technologies, stable infrastructures and ready access to ample resources. Intellectually we know that no one is fully immune from a crisis, but we take confidence in our ability to avoid or overcome disasters

Read More

Retail: The Forgotten Innovators

Published in Retail Wire, November 26, 2019 Few industry sectors have changed as much in the space of five decades as retail. The people who seem to least realise it are retailers. What hasn’t changed: sellers displaying their wares, using their skills in merchandising, marketing, service and sales to entice

Read More

Lessons from Startups

Recently we have been working with businesses in start-up mode.  These are not necessarily new businesses – some are still in their infancy, but others have been operating for many years. There has been so much focus on new start-ups: the inspiring success stories such as enterprise software company, Atlassian,

Read More

Innovation Readiness

How do you know if your organisation has the right culture to support your innovation goals? Are you ready for a customer-centric approach to design-led transformation? Can your teams work agilely and cross-functionally to collaborate on new business directions? Many organisations are reviewing the workplace to foster greater innovation: relaxed

Read More

How Are Your (Still) Managing Performance?

If you are like most people, you don’t enjoy the performance management process, but you do it because you know its importance for ensuring the success of the business. Typically, performance management means doing three things: Ensuring people know what the business needs from them, and setting goals to make

Read More

Survival Tactics in the Digital World

Yes, your job will be replaced – that’s no longer the question. The first question is what will replace it? Technology will replace some, but your biggest threat is not software or robots; it’s another person with greater leverage. ‘Leverage’ means influence, advantage or power to act. It is what

Read More

The Weakness of Hierarchies

The linear hierarchical structure has, almost without exception, become the only type of structure used in organisations. The entrenchment of line-based management in modern organisations reflects the conviction that productivity is an outcome of time-and-motion efficiency.  Enterprises invest heavily in increasing motion, compressing time and utilising tools such as fish-bone diagrams, decision trees, organisation charts, […]

Read More