RETAIL: THE FORGOTTEN INNOVATORS
Published in Retail Wire, November 26, 2019 Few industry sectors have changed as much in the space of five decades as retail. The people who seem to least realise it are retailers. What hasn’t changed: sellers displaying their wares, using their skills in merchandising, marketing, service and sales to entice
LESSONS FROM STARTUPS
Recently we have been working with businesses in start-up mode. These are not necessarily new businesses – some are still in their infancy, but others have been operating for many years. There has been so much focus on new start-ups: the inspiring success stories such as enterprise software company, Atlassian,
HOW ARE YOU (STILL) MANAGING PERFORMANCE?
If you are like most people, you don’t enjoy the performance management process, but you do it because you know its importance for ensuring the success of the business. Typically, performance management means doing three things: Ensuring people know what the business needs from them, and setting goals to make
THE TOP 3 STRATEGIES FOR CREATING A SENSE OF OWNERSHIP IN YOUR PEOPLE
When staff feel a sense of ownership at work that leads to greater productivity while reducing the efforts needed to manage them, it should be something on every business owner’s priority list. There are many ideas around that suggest how a sense of ownership can be developed in staff, however,
LEADERSHIP IS DEAD. LONG LIVE LEADERSHIP
We have long accepted that leadership is the pivotal ingredient in any successful enterprise. There are few who would argue against the importance of good leaders. When asked, most executives will name leadership as the significant factor in resolving their organisational priorities. No one ever questions the belief or
WHERE HR BELONGS IN THE DIGITAL AGE
Organisations are undergoing the most significant changes in a century and in the midst of it, HR is most noticeable by its silence. This ‘significant change’ is, of course, the digital transformation. Much of it is tied up in technology: cloud computing, big data analytics and automation, for instance. The
THE BASIC RULES FOR ORGANISATIONAL SUCCESS IN THE 21ST CENTURY
Have you updated the way you manage business for the 21st century yet? There are many names to describe the new business environment: digital era, information age, collaborative economy, sharing economy, to name a few. The issue is not what you call it; it’s what you do about it. You
SURVIVAL TACTICS IN THE DIGITAL WORLD
Yes, your job will be replaced – that’s no longer the question. The first question is what will replace it? Technology will replace some, but your biggest threat is not software or robots; it’s another person with greater leverage. ‘Leverage’ means influence, advantage or power to act. It is what
